We operate throughout the Lisbon area, including Lisbon Airport, Lisbon city, the coast between Caxias and Cascais, Sintra, Almada, Costa da Caparica, Mafra, Ericeira and surrounding areas We do not currently offer deliveries or pickups in the Algarve, Porto or the islands.

Definitely, as long as it’s within our delivery area. If your pick-up address is different, just let us know when booking - you’ll find a dedicated field for this.

When booking, please provide your flight details, estimated arrival time (ETA) and departure (ETD) and whether you have checked luggage. You’ll find a dedicated field for this. If any details are missing, don’t worry - we’ll make sure to ask you. On the day, we will be tracking your flight and adjust our timing accordingly, taking into account whether you’re arriving from a Schengen or non-Schengen destination. After you place your order, we’ll email you all the details you need about the meeting point at Lisbon Airport Arrivals, so you know exactly where to find us. We’ll also stay in touch via WhatsApp to keep everything running smoothly.

Absolutely. When you book with us, you’re booking the exact brand and model shown on our website. No surprises. In the very unlikely event that we identify an issue with your reserved product and consider it unsafe or unsuitable to deliver, we’ll always contact you first to discuss a suitable replacement. In 8 years of business, we’ve never had to do this.

If the order is cancelled up to 24 hours before the start of the rental, we will refund 90% of the total amount (10% refers to transaction and administrative fees). We do not refund orders within 24 hours.

The only additional costs are delivery and pickup fees if you choose to have our team deliver and collect your items. You’ll see these fees during the booking process, before completing your order. Prefer to collect and return the items yourself? Our warehouse in Algés is open 24/7, so you can pick up and return your rental whenever it suits you, with no delivery or pickup fees.

No deposit is required. You get instant confirmation and can pay by credit card or bank transfer.

You can take your rented equipment anywhere in Portugal or abroad by car. If you’re travelling by plane, only products approved for use in the aircraft cabin can fly with you. The product must remain with you in the cabin and cannot be checked in as luggage. Please keep in mind that we operate in the Lisbon area, so we cannot provide in-person assistance outside this area during your rental period.