We offer a carefully selected range of baby and toddler equipment to make travelling with little ones easier and more comfortable. From strollers, car seats and carrycots to travel cots, mattresses, bed rails, baby baths, high chairs, bouncers and much more, you'll find practical essentials for your stay in Portugal. Everything you need to make your family feel at home, even when you're away from home.

We take cleaning and hygiene seriously and our process goes well beyond a quick wipe-down. We never rent out a product the very next day after it's returned. This gives us the time to carefully inspect every item, clean it thoroughly, sanitize it and make sure it's ready for the next family. We don't just clean what's visible. For example, we remove car seat covers to clean the areas underneath, where dirt and crumbs can easily accumulate. Every product category has its own cleaning procedure. We follow the appropriate methods for each item, respecting the manufacturer's guidelines to ensure the equipment is properly cleaned without compromising its safety or condition.

You can book through our online store for rentals starting from the day after tomorrow, subject to availability. As our inventory is limited, we recommend booking as early as possible to make sure you get the products you need. If a product is unavailable for your dates, you can register your interest directly on our website. We'll do our best to make it available, but we can't guarantee it will be possible. If the product is available when you're planning your trip, we recommend booking it straight away to avoid missing out.

If you're looking for a specific baby product that isn't available in our online store, let us know. If we have enough time before your rental and can source it from our suppliers, we'll do our best to find it for you. Just get in touch and tell us what you need.

If you need a product for today or tomorrow, our online booking system only accepts bookings starting from the day after tomorrow. Please contact us directly or send us a WhatsApp message. 

If you're trying to book for a later date but can't select your desired dates, it may mean that all units of that product are already booked. In that case you can register your interest directly on our website and we'll do our best to find a solution, whether that's arranging additional stock or suggesting a suitable alternative for your family.

This usually means the product isn't currently available in our rental stock. It may be temporarily out of stock, we're waiting for a new delivery or we've removed it from circulation for a specific reason, such as maintenance or a safety check.

If you're interested in renting this product, get in touch with us. We'll let you know if we expect it to become available and do our best to suggest an alternative if needed.

Choosing the right equipment depends on your child's needs, your travel plans and how you intend to use it. We often get questions about strollers and car seats, so we've made sure our product pages include the information you need to make an informed choice. For every product, you'll find a detailed description with the relevant specifications, including age recommendations, weight and height limits and key features. For car seats, this includes installation options (seat belt or ISOFIX), rear-facing or forward-facing configurations and recline positions. For strollers, you'll find details such as how far the seat reclines, weight limit, whether it offers a near-flat position and other features that may matter during your trip. Still not sure which option is right for your family? Get in touch. We'll ask a few questions to understand your needs and help you choose the most suitable product from our selection.

We understand that accidents can happen. Normal wear and tear from everyday use is expected and is not your responsibility. However, if a product is damaged beyond normal wear and tear, or if the damage affects its safety or proper use, you may be responsible for the cost of repair or replacement, in accordance with our Terms and Conditions. If something happens during your rental, please let us know as soon as possible so we can assess the situation and find the best way forward.

For insurance and liability reasons, the final installation of the car seat must always be done by you. However, if we're available at the time of your delivery, we can wait while you bring your car so we can show you how to install the seat correctly. We'll also share written instructions and/or a video tutorial, and every car seat comes with basic printed instructions, including a QR code linking to the manufacturer's installation guide. It's important that you know how to install and secure the car seat yourself, especially if you need to move it between cars or switch it to the other side of the vehicle during your rental. If you have any questions or need guidance, just get in touch. We're always happy to help you feel more confident using your car seat.

Don't worry, we're here to help. We want you to feel confident using the equipment you've rented, especially when it comes to your child's safety. We provide written instructions and/or video tutorials to help you understand how to use your product. Whenever possible, we'll also show you in person how to install your car seat or how to open and close your stroller. Still have questions? Just send us a message or give us a call. We'll do our best to help you feel comfortable and ready to go!

Yes, when you book with us you're booking the exact brand and model shown on our website. No surprises! In the unlikely event that something unexpected happens to your reserved product, such as damage or a safety concern, we'll contact you before making any changes. We'll explain the situation and discuss a suitable replacement with you. In 8 years, this never happened.

No, if you can select your dates, add the product to your order and complete the checkout, it means the product is available for your chosen rental period. Our online store shows product availability, so there's no need to contact us separately to confirm your booking. Once you place your order, you'll receive an automatic confirmation email within minutes.

No, we do not require any kind of deposit. You will only pay the rental price and, if applicable, the delivery and collection fee. No surprises!

Only the delivery and collection fees if it is our team carrying out the service. You can choose to pick up and return at our warehouse in Algés, and this way you will not be charged anything.

Yes, online there is a minimum rental period of 2 days and a maximum of 28 days. If you only want a 1-day rental or more than 28 days, get in touch with us directly.

Just get in touch with us as soon as possible. We'll check whether the product is available for the additional days and, if so, confirm the new return date and any extra rental costs. Please wait for our confirmation before extending your rental, as the product may already be booked for another family.

Just let us know as soon as possible so we can organize the collection at a time that works for you and our team. If you need to return the product outside our usual collection arrangements, our warehouse in Algés is available 24 hours a day, 7 days a week for self-returns. We understand that plans can change and we'll do our best to make the return as easy as possible.

We operate throughout the Lisbon area, including Lisbon Airport, Lisbon city, the coast between Caxias and Cascais, Sintra, Almada, Costa da Caparica, Mafra, Ericeira and surrounding areas.

It's simple! Once you place your order, we'll reach out via email to arrange a 1.5-hour delivery window on the first day and confirm the estimated pickup time for the last day.

If you've selected Lisbon airport for delivery and pickup, we'll need your flight details (airline and flight number), as well as the estimated time of arrival (ETA). We'll then provide you with the details of the meeting point. Our team will be waiting at the designated meeting point 45 minutes after your flight lands, located in the public area of Arrivals. Rest assured, we'll track your flight and do our best to accommodate any changes. For pickups, we'll meet you at Departures, the car rental area, or another pre-discussed location at the airport.

We strongly recommend that you have WhatsApp installed for faster communication.

Yes, although we prioritize handing over the equipment directly to you whenever possible, so we can show you how it works and answer any questions, we understand that this isn't always convenient. We can arrange delivery and collection through your hotel's reception or coordinate directly with your Airbnb or holiday rental host.

Yes, you can have your equipment delivered to one address and collected from another, as long as both locations are within our service area. When placing your order, you'll find a dedicated field to enter a different collection address. If your plans change during the rental and you need to update the collection location, just send us an email with the new address so we can update your booking and organize the collection accordingly.

If the order is cancelled up to 24 hours before the start of the rental, we will refund 90% of the total amount (10% refers to transaction and administrative fees). We do not refund orders within 24 hours.

Yes, you can travel with our baby equipment outside Lisbon or even outside Portugal, as long as you follow a few important guidelines. If you're travelling by plane, only products approved for cabin use can travel with you in the cabin. Our equipment cannot be checked in as hold luggage due to the risk of damage or loss during handling. The product must remain with you throughout your trip and cannot be checked in. If you're travelling by car, you can take the equipment wherever you need to go. Please keep in mind that our delivery, collection and in-person assistance services are limited to the Lisbon area. We cannot provide physical assistance outside our service area.

Baby equipment rental in Lisbon and our Personal Travel Assistant service are our main services, but we can also help you organise other services to make your family trip to Portugal easier and more enjoyable. We work with carefully selected, trusted partners, with just one provider in each service category. We've built close relationships with them, tried their services and tested their work. We know who we're recommending and maintain a close relationship with each partner to help ensure the quality of the service you receive. Through our partners, we can arrange babysitting and nanny services, airport transfers, private drivers with car seats, car rental, luggage storage, local guides, private tours with car seats, breakfast delivery to your accommodation, family photo sessions and much more. If there's something specific your family needs, just let us know. We'll do our best to find the right solution for you, with the same care we put into our own services.